1. Honest and Fair Business Practices

1-1 Providing High-quality and Safe Products and Services
- (1) We guarantee the quality of our products and services not only by meeting customer needs and specifications and complying with laws and regulations concerning quality, safety, and the environment, but also by setting voluntary standards as necessary. Furthermore, to ensure that our customers can use our products and services with peace of mind, we strive to ensure safety with the goal of zero accidents.
- (2) We will respond promptly and sincerely to defects and customer complaints, investigate their causes, and strive to prevent recurrence.
- (3) We will build and operate an appropriate quality management system.
1-2 Business Activities
- (1) We will understand precisely what our customers seek from their perspective and provide products and services that earn customer trust and satisfaction.
- (2) We will act appropriately as a member of society based on conducting ourselves in accordance with the law and sound corporate ethics, and fair, transparent, and free competition, while strictly complying with domestic and international competition laws.
- (3) We will not engage in any conduct that places undue pressure on customers in our business activities.
- (4) In advertising, promotional activities, and business activities for the company, its products, and services, we will comply with laws and regulations as well as internal company rules and regulations, eliminate improper expressions, and adhere to social ethics and public order and morals, ensuring fair and appropriate representations and expressions.
- (5) We will collect information in a fair and appropriate manner through legitimate means, and strive to maintain the confidentiality of our customers’ confidential information, personal information, and other sensitive data.
- (6) We will enter into contracts that are lawful, appropriate, reasonable, and clearly defined.
- (7) When concluding contracts, we will assess the associated risks and costs as a prerequisite, review specific transaction terms with the cooperation of relevant parties and experts, and conduct the conclusion process in accordance with internal procedural rules.
1-3 Procurement Activities
- (1) We will build strong partnerships with our suppliers and strive to maintain and enhance mutual understanding and trust from a long-term perspective.
- (2) We will take a broad view of the world, develop optimal purchasing partners, and strive to maintain competitiveness.
- (3) We will prohibit the manufacture of mercury-containing products and the use of mercury and mercury compounds, dispose of mercury waste in accordance with the Minamata Convention, and prohibit the manufacture and use of specific chemicals defined under the Stockholm Convention.
  Furthermore, when tantalum, tin, tungsten, gold, cobalt, or similar minerals are present in products manufactured and sold by the Wanotec Group, we aim to procure these conflict minerals in a manner that does not directly contribute to the activities of organizations involved in risks or wrongdoing related to: (1) conflicts, (2) human rights abuses such as child labor, (3) poor working conditions, environmental destruction, or corruption in the Democratic Republic of the Congo, neighboring countries, and high-risk regions. Therefore, we also request that our business partners refrain from engaging in such procurement practices within their supply chains.
- (4) We will properly and fairly select purchasing partners based on supplier’s material quality, reliability, delivery times, and price, as well as their management stability and technological development capabilities. Additionally, such selection takes into consideration on whether suppliers fulfill their social responsibility through fair and transparent information disclosure, compliance with laws and social norms, respect for human rights, elimination of unfair discrimination in employment and occupation, exclusion of child labor and forced labor, environmental conservation activities, social contribution activities, creation of a good work environment, and sharing a sense of social responsibility with business partners.
- (5) Regarding purchasing transactions, we do not accept personal benefits from suppliers.
- (6) We treat all suppliers fairly and equitably. We will also strive to maintain the confidentiality of our suppliers’ confidential information, personal information, and other sensitive data.
- (7) We will conduct procurement activities in accordance with internal rules and proper procedures.
1-4 Respect for the Wanotec Brand
- (1) We position the brand as a vital management resource and take actions to protect and enhance the value of the Wanotec brand, ensuring its recognition by society.
1-5 Compliance with Engineering Ethics
- (1) When an engineer is faced with a situation that is judged to be contrary to the mission of the engineer during the course of performing duties, the safety, health, and welfare of the public shall be given the highest priority. We will also strive to ensure product safety to prevent any product liability issues arising from our products, systems, or services, while working to guarantee superior functionality, performance, and high reliability.
- (2) As engineers, we will strive to maximize the sustainability of human society through the effective use of resources and the preservation of the global environment.
- (3) As engineers, we will always make judgments and take action objectively, based on truth, with honesty, integrity, and fairness, and with a sense of responsibility. When resolving an issue is deemed difficult for a single engineer, we will seek input from relevant parties within and outside the company, as well as knowledgeable third parties and experts, and strive to address the issue collaboratively.
- (4) As engineers, we will strive to enhance transparency and provide accurate and prompt information regarding impacts on the public, society, and the environment, working in cooperation with internal and external stakeholders.
- (5) As engineers, we will comply with the obligation to maintain confidentiality. However, if such information includes details that could have a significant impact on the public, society, or the environment, we will strive to disclose it in a timely and appropriate manner.
- (6) As engineers, we respect the intellectual achievements of others as much as our own. We will also strive to build fair market environments while building smooth cooperative relationships with others.
- (7) As engineers, we respect the diversity of cultures, religions, customs, systems, and values of others, other countries, and other regions, and strive to share joy with people around the world through technology.
- (8) As engineers, we will strive for self-improvement and continue to lead the world in technology into the future.

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